Our Mission is to PROTECT the property of our clients, improve the EXPERIENCE of our residents and enhance the REPUTATION of our industry.
Nicholas Cook is the owner and operator of Sleep Sound Property Management, Inc. and Rise Realty, Inc. He is responsible for day-to-day operations, training, sales and advising Sleep Sound's clients.
He is licensed as a Principal Broker in Oregon and is a Designated Broker in Washington.
Nicholas holds a B.S in Real Estate Finance with a Minor in Real Estate Development from Portland State.
Nicholas also holds the distinguished and globally recognized designation of Certified Property Manager (CPM) through the Institute of Real Estate Management
He serves as the Chair to Government Affairs Committee for Multifamily NW. He is also on Residential Forms Committee for Multifamily NW,
Mr. Cook is a Past President for the Portland Chapter of the National Association of Residential Property Managers (NARPM)
He also served previously as a Commissioner on the Rental Services Commission for the City of Portland.
In addition to this Nicholas is a frequent guest speaker at title companies and real estate offices around the Portland Metro area.
Nelson is in charge of new business development at Sleep Sound Property Management, Inc.he meets with prospective clients and helps them determine if we are a good fit for their property.
Nelson is responsible for communicating what services Sleep Sound offers, key differentiating factors between Sleep Sound and the competition as well as the values and managerial style of the company.
Nelson studied at the University of Oregon where he obtained a B.S. in Economics and Political Science with a Minor in Business Administration.
Michael is one of Sleep Sound's Assistant Property Managers. Prior to joining Sleep Sound Michael was in the U.S. Air Force. He is primarily responsible for tenant relations and overseeing the day to day operations of the property. This includes managing lease renewals, completing property site walk-through reports, coordinating maintainer and more.
Mr. Magsayo studied Business Management at Brandman University.
Hilary is a leasing agent and responsible for managing prospective residents, handling showings, screening applicants and handling move-in documentation. Prior to joining Sleep Sound Property Management, Inc. Hilary worked in leasing at Capital Property Management. She brings a deep level of knowledge to the process and enthusiasm
Hilary holds a B.S. in Psychologyleasing@sleepsoundpm.com
Michael is responsible for onboarding and welcoming new clients to Sleep Sound Property Management. He ensures that the office runs smoothly and is a key position with the company.
Michael is also in charge of quality control and is constantly evaluating feedback from owners, residents and vendor to improve Sleep Sounds operations.
Prior to joining Sleep Sound Michael served in the United States Air Force where he was an Operations Intelligence Analyst.
The maintenance team handles most of the general maintenance requests and is responsible for ensure new or vacated properties are rent ready.
Alex is responsible for ensuring our portfolio of properties are being maintained properly. He handles repairs for most mechanical systems at the properties as well as preparing properties for rent.
Alex provides excellent customer services to our residents and is a trusted advisor to our property owners who have questions about repairs, maintenance and renovation.
Brett is our maintenance porter. He works closely along side our maintenance tech's and assistant them with work orders and property turnover. Brett is responsible for ensuring that our properties are properly maintained for the benefit of our residents and owners.
Brett is always learning and a great addition to our team.
We have adopted the Code of Ethics of the National Association of Residential Property Managers (NARPM). Below is a summary of those ethics. For a detailed view of the Code of Ethics and Standards of Professionalism that we follow as members of NARPM please click here.
Article 1: Responsibility to Protect the Public
Article 2 : Responsibility to NOT discriminate
Article 3: Responsibility to Client
Article 4: Obligations to Tenant
Article 5: Care of Managed Properties
Articles 6: Protection of Funds
Articles 7: Disclose Expertise
Article 8: Commitment to Firm
Article 9: Relations with Other Property Managers
Articles 10: Business Practices
Articles 11: Truth in Advertising
Articles 12: Responsibility to NARPM and the Profession
Article 13: NARPM Code of Ethics