Our Guarantees
Confidence Comes Standard
We believe a property management company should stand behind its service. That’s why we’ve created guarantees designed to reduce risk, increase accountability, and give you greater confidence in your investment.
Rapid Lease Guarantee
We stand behind our leasing process. We guarantee to lease your property within 30 days (45 days between October and March), or your first two months of management fees are free.
*terms and conditions apply.
Stable Tenant Guarantee
If a resident we place is unable to fulfill their lease, we'll find a replacement resident at no cost to you.
Responsive Communication Guarantee
Great property management starts with great communication. We guarantee a response to resident inquiries within one business day and owner inquiries within two business days or less.
Cost Control Guarantee:
Unexpected expenses shouldn't come as a surprise. Repairs over $750 require your approval, while qualifying repairs under that amount are handled promptly to protect your property and keep residents satisfied.
Client Satisfaction Guarantee
You shouldn't have to manage your property manager. If we're not delivering the service you expect, you may terminate your management agreement with 30 days' notice.
*All guarantees are subject to additional terms, conditions and limitations as outlined in our Property Management Agreement and other supporting documents. Special and select circumstances may warrant further evaluation.
