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Office: 503.919.0471
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503.919.0471
  • Homes For Rent
  • Twitter
  • Facebook
  • Linkedin
  • Youtube
  • Home
  • Management Services
    • Sign-Up
    • Our Guarantees
    • Why Choose Us
    • Property Management Plans
    • Leasing Your Property
    • Changing Property Managers
    • Case Studies
    • FREE Rental Estimates
    • Common Owner Mistakes
    • Eviction Protection
    • New Landlord FAQ’s
    • Pricing
    • Areas We Serve
  • Owners
    • Owner Login
    • Owner Resources
    • Owner FAQ’s
    • Oregon Landlord-Tenant Act
    • Washington Residential Landlord-Tenant Act
    • Help Me Sell my Rental
    • Help Me Buy a Rental
    • Refer Us
  • Residents
    • Homes for Rent
    • Maintenance Emergency
    • Apply Online
    • Resident Login
    • Resident Resources
    • Screening Process
    • Rental Criteria
    • Moving In
    • Express Access
    • Moving Out
    • Lease Break
    • Submit a Maintenance Request
    • End of Lease/30 Day Notice
  • Investors
    • Lease-up/Stabilization
    • Private Equity
    • Multifamily
    • Multiple Property Owner
    • 1031 Exchanges
    • Partner with Us
    • Why Sleep Sound?
    • Sales
      • Real Estate Services
      • List with Us
      • Buy a Rental Property
  • Realtors
    • Why Agents Love Sleep Sound
    • Partner With Us
    • Agent Referral Program ($$$)
    • We Buy Management Accounts
  • About
    • Awards and Achievements
    • Professional Affiliations
    • Charitable Giving
    • Contact Us
    • Reviews
    • Vendors
      • Become a Vendor
      • Working With Us
      • Why You’ll Love Us
      • Vendor Appreciation
    • Careers
      • Glassdoor
      • Job Openings
      • Our Culture
  • Blog
    • Market News
    • Blog
    • Videos

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Our Mission

Our Mission is to PROTECT the property of our clients, improve the EXPERIENCE of our residents and enhance the REPUTATION of our industry.

PROTECT »

To prevent damage due to misuse, negligence and mismanagement. To always limit the liability of our clients and to capture opportunities to improve the value of the property we manage.

EXPERIENCE »

Starting with the application all the way through the final accounting we strive to offer a transparent, fair, consistent and respectful experience to the residents who choose to reside in the properties under our management.

REPUTATION »

Through continued education, implementation of our industries best practices and active participation in our community we strive to improve the public’s understanding, awareness and perception of the property management industry.

Meet Our Team

Pic of Nicholas Cook
Nicholas Cook
Oregon Principal Broker/Washington Managing Broker

Nicholas Cook is the owner and operator of Sleep Sound Property Management, Inc. and Rise Realty, Inc. He is responsible for day-to-day operations, training, sales and advising Sleep Sound's clients.

He is licensed as a Principal Broker in Oregon and is a Designated Broker in Washington.

Nicholas holds a B.S in Real Estate Finance with a Minor in Real Estate Development from Portland State.

Nicholas also holds the distinguished and globally recognized designation of Certified Property Manager (CPM) through the Institute of Real Estate Management

He serves as the Chair to Government Affairs Committee for Multifamily NW. He is also on Residential Forms Committee for Multifamily NW,

Mr. Cook is a Past President for the Portland Chapter of the National Association of Residential Property Managers (NARPM)

He also served previously as a Commissioner on the Rental Services Commission for the City of Portland.

In addition to this Nicholas is a frequent guest speaker at title companies and real estate offices around the Portland Metro area.

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Pic of Michael Liddell
Michael Liddell
Onboarding Specialist

Michael is responsible for onboarding and welcoming new clients to Sleep Sound Property Management. He ensures that the office runs smoothly and is a key position with the company.

Michael is also in charge of quality control and is constantly evaluating feedback from owners, residents and vendor to improve Sleep Sounds operations.

Prior to joining Sleep Sound Michael served in the United States Air Force where he was an Operations Intelligence Analyst.

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Pic of Roberto Cervantes
Roberto Cervantes
Administrative Assistant

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Vancouver, WA Operations

Blue Team

Pic of Kesean Coleman
Kesean Coleman
Property Manager

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<
Pic of  Amy Oberholtzer
Amy Oberholtzer
Assistant Property Manager

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Green Team

Pic of MICHAEL MAGSAYO
MICHAEL MAGSAYO
Property Manager

Michael is one of Sleep Sound's Property Managers. Prior to joining Sleep Sound Michael was in the U.S. Air Force, where he worked as an Avionics Technician on C-17s. He is primarily responsible for client relations and overseeing the day to day operations of the properties on the Green Team.

Mr. Magsayo studied Business Management at Brandman University, where he obtained a bachelor's degree in Business Administration.

Michael was the 2019 Multifamily NW Ace Award winner for 2019 Single-Family Manager of the Year.

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Leasing Team

Pic of Jack Dowe
Jack Dowe
Leasing Manager

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Pic of Sofia Navarro Borrego
Sofia Navarro Borrego
Customer Support Specialist

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Pic of Jared Frakes
Jared Frakes
Property Quality Specialist

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Maintenance Team

The maintenance team handles most of the general maintenance requests and is responsible for ensure new or vacated properties are rent ready.

Pic of Jose Marquez
Jose Marquez
Maintenance Coordinator

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Pic of Sean Person
Sean Person
Maintenance Technician

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Pic of Carter Braun
Carter Braun
Maintenance Technician

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Our Code of Ethics

We have adopted the Code of Ethics of the National Association of Residential Property Managers (NARPM). Below is a summary of those ethics. For a detailed view of the Code of Ethics and Standards of Professionalism that we follow as members of NARPM please click here.

Article 1: Responsibility to Protect the Public

Article 2 : Responsibility to NOT discriminate

Article 3: Responsibility to Client

Article 4: Obligations to Tenant

Article 5: Care of Managed Properties

Articles 6: Protection of Funds

Articles 7: Disclose Expertise

Article 8: Commitment to Firm

Article 9: Relations with Other Property Managers

Articles 10: Business Practices

Articles 11: Truth in Advertising

Articles 12: Responsibility to NARPM and the Profession

Article 13: NARPM Code of Ethics

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    • Portland, OR 97213

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